• Rick Gillit

My Stuff Was Stolen! Now What?

After our last post on Rental Cars, we are well aware that all of our readers have questions they ask themselves on a regular basis, but don't have the answers! At RG Insurance Group, we are all about being proactive. Knowledge is power, and if you know the answers to the tough questions that keep you up at night, knowledge can lead to piece of mind. So this week, we are on a mission to ease more of your burdens.


What happens if my stuff gets stolen outside of my home?

Having your possessions stolen can be stressful. On top of the fact that you may have lost valuable information on your laptop, your credit cards, or maybe even important documents, the burden of replacement costs may weigh heavy. You may be thinking, "How can I afford to replace my laptop or phone?"


I want to clarify that in this article we are specifically talking about property stolen outside of your home. We are not discussing home burglary, identity theft, shoplifting or intellectual property theft.


What is Theft?

Simply put, theft is the taking of a person's property without their permission. Many states classify theft into two degrees: petty theft (typically property valued at less than $1000 or $500 depending upon the state and jurisdiction you live in) and grand theft (property valued higher than the limit set by the jurisdiction for petty theft). We could probably right an entire post about the legalities of theft, but that is not why you are here.


Is my property covered under my insurance?

If you have a homeowners insurance policy or a renters policy, your property is most likely covered, even if it is outside of your home. Each policy may be a little different, but typically your personal property will be covered up to 10% of the insured home value. You will want to double check with your agent on the exact amount of coverage.


If damage occurs to your car as a result of the theft, your auto insurance may cover the repairs. Once again, always double check with your insurance agent. If you don't have an agent, or would like a free review of your policy give us a call at 303-779-4200.


What should I do after my property gets stolen?

It is important that after you discover your property is stolen that you take the proper steps to ensure your safety and recover your losses. In know way should this be considered legal advice.


  1. Make sure you are safe! Before you do anything, check the scene and make sure you are safe before investigating first.

  2. Don't take the law into your own hands! I know it can be frustrating and finding out your property has been stolen can be angering, but your property can be replaced and your life cannot be. You never know if a thief may be armed and dangerous. If you see the criminal, take a picture if you can. Write down a clear description of the thief, hair color, eye color, estimated height and weight, any noticeable features (tattoos, piercings, etc.), clothing and even a description of the vehicle and license plate number if you see them taking off.

  3. Call 911 or the Non-Emergency Police Line! If someone is injured as a result of a theft, you believe the thief is still in the local area, your car has been stolen or you or someone else is believed to be in danger Call 911. It is better to err on the side of caution. If there is no eminent danger you should call the non-emergency line. The non-emergency line for Castle Rock PD is 360-274-4711 and the Douglas County Sheriff's office can be reached at 303-784-7800. When you call the non-emergency line, they may have an officer call you or visit you. Some cities may direct you online to file a police report.

  4. You must have a police report to file a claim! Within 24 hours of your property being stolen you should file a police report detailing what was stolen and the estimated value. Your insurance company will request this information.

  5. Make sure to take pictures of any damage! If your car or property was damaged while the theft occurred make sure to document and take pictures. Your car insurance may cover the damage depending on your policy.

  6. Make a claim with your insurance agent! Call your agent immediately after filing a police report to get the process started. The sooner you contact your agent, the faster the process gets started and you can replace the items stolen.

  7. If Your Credit Cars are stolen, make sure you call your credit card company as soon as possible.

As with all of our blog posts, this is general advice and the specifics of each policy is different depending on the insurance company and your specific policy. It is always best to call your agent and determine if you have the right coverage for your specific situation. RG Insurance Group is your community Castle Rock Insurance and Highlands Ranch Insurance Agency who will provide friendly, personable service! Your insurance agent shouldn't just be whoever picks up the phone in a call center. We pride ourselves on phenomenal customer service, and you will always know the name of your agent! Give RG Insurance Group a call at 303-779-4200, we provide insurance throughout the state of Colorado and would love to review your policies for free.


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